We wanted to let you know about an exciting new update that will start to take affect tomorrow, December 20th! It has been called to our attention that the My Account section within our Administrator Dashboard was a bit confusing in the way that it was laid out and we have taken action.
Below are three images that show what the My Account section will look like from now on.
The first image shows an admin account that has only used some of their included credits (which is shown as Balance) so they have not yet went into their prepaid or overdraft credits.
The second image shows an admin account that has used all of their included credits. They are now dipping into their prepaid credits.
The third image shows an admin account that has used all of their included credits and are now utilizing their overdraft credits.
Balance: Credits that are included in your monthly package. Ex: 300/300 means you have all of your included credits to use. 0/300 means you used them all.
Prepaid Credits: Roll over credits that have been purchased in bulk. Will not expire.
Overages: Limit that has been set on the account for the amount of credits that can be used after the included credits and prepaid credits have run out. Ex: 10/700 means you have used 10 of your overage credits. 0/700 means you have not used any of them yet.
We look forward to providing you with many more updates and enhancements to our already amazing platform in the future!