When sending a text blast to 1000's of people many of them perceive it as a personal msg. Therefore they reply to it as if you are sending this msg privately to them.
For Example: msg sent "Today Only-BOGO homemade Cannoli's" User Reply's back "are you able to make a full tray by 3pm?"
This user will never receive a reply back & potential business is lost. So you don't miss out on these opportunity, we built Inbox!
Under Advertiser Account - Inbox
- Search for a specific number
- Delete their response back
- Opt-Out the number from the list they are responding to
- "Details" See the actual msg the subscriber is replying to
- Edit Profile Information of the mobile user
- Get notified about each incoming text to your phone from the Inbox
Another part of our new INBOX feature is that we improved the way our system is auto responding to end users.
STOP process: responses like stop!! "stop" stop.
Stop texting me will now be considered as STOP
Keyword Not Found: When a user is texting a sentence like
"I am interested" or "leave me alone" the system will not reply Keyword Not Found and will just store it in the INBOX for you to decide what action to take.