Expired Coupon Notifications
When a mobile coupon that is attached to an opt-in list or loyalty program expires, the advertiser will receive an email notification letting them know that the coupon needs to be edited by extending it to a new expiration date or be removed.
Extending the expiration date of a coupon:
- Head over to the advertiser dashboard and under the Features tab click on Mobile Coupons. You will then be directed to the Mobile Coupons page.
- On the Mobile Coupons page, look for the coupon ID mentioned in the email notification then click the Edit button.
- Under the coupon's settings extend the expiration date of the coupon by changing the expiration date.
- Click on the "Next" button.
- On the following page, also click on the "Next" button.
- Click on the "Finish" button.
- A confirmation pop up will appear, click "Confirm".
- You're all set.
Removing a coupon from an opt-in list or selecting another coupon:
- Head over to the advertiser dashboard and click on the Contacts tab.
- On the Contacts page, look for the contact list ID that has the coupon mentioned in the email notification.
- Once you find the list, click on the three dots under the "More" column and click "Edit." You will then be directed to the Contact List Wizard.
- On the Contact List Wizard, find the section to add an Opt-in Coupon and edit the coupon by selecting "Edit" or selecting "Remove" to take out the coupon.
- Don't forget to hit "Save."
- You're all set.
Removing a coupon from a loyalty program or selecting another coupon:
- Head over to the advertiser dashboard and click on the Loyalty Program feature.
- On the Loyalty Program page, look for the loyalty program that has the coupon mentioned in the email notification.
- Once you find the loyalty program, click on the three dots under the "More" column and click "Edit." You will then be directed to the Loyalty Program Wizard.
- On the Loyalty Program Wizard, go to the Check Points section and select the Reach Goal (Free offer) option. You will then be able to edit the coupon by selecting "Edit" or selecting "Remove" to take out the coupon.
- Once you edit or remove the coupon continue to click "Next" at the bottom the page until you reach the Review section and then click "Complete" at the bottom of the page.
- You're all set.
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